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Three ‘Ps’ for Implementing an Effective eCOA Strategy: People, Processes, and Plan

Clinical scientists have proven that the collection of clinical outcome
assessment data with an electronic device improves patient
compliance and delivers higher quality and more reliable data.
The value of electronic clinical outcome assessment data for clinical
trial claims, post-marketing safety studies and patient registries has
become increasingly recognised by various stakeholders, including
regulatory authorities and health economics outcomes research
experts. D. Eek, C. Hall, S. Hooper, F. Wald and M. Wurm at ERT.
https://international-pharma.com/wp-content/uploads/2016/07/Clinical-Res-1-Three-Ps.pdf