2020 has redefined healthcare for good. As with many industries, the impact of COVID-19 cannot be understated, as healthcare was placed at the centre of the global agenda. Richard Yeatman at IgniteData shows how digital transformation is enabling growth in the delivery of faster, better quality options, revolutionising how patients engage in and access their healthcare. And with increased personalisation and greater efficiencies, this supports the collective goal of ensuring that patient experience always comes first.