The printing of prescription, identification and barcode labels takes place every day in every pharmacy throughout the country. However, busy pharmacists probably never give a second thought to the printer they use, until it goes wrong, or unless it regularly causes problems such as jammed media and software incompatibility. Jörk Schüßler at Citizen Systems Europe explains why the increasingly powerful levels of functionality and added resilience offered by the latest label, barcode, portable and point-of-sale printers can offer long, trouble-free life to serve busy pharmacies.