Although a few years ago the number of impressive reference projects and the price of a track-and-trace solution were the deciding factors when selecting a provider, the focus has shifted significantly towards integration capacity and the capability of providing comprehensive support with a strong local presence. Barbara Schleper at Awikom discusses track-and-trace technology, explaining those challenges also.
https://international-pharma.com/wp-content/uploads/2015/06/Track-and-trace…pdf.pdf